Service & Support

Our commitment to provide services is as follows :

– Customer network will be up within 4 hours after the call is registered, for the case that the customer site is in the same province as Forcesec service centers.
– Customer network will be up within 6 hours after the call is registered (8 hours including traveling time), for the case that the customer site is not in the same province as Forcesec service Center

Services for Support :

– 8×5 4 Hours Respond Time
– 8×6 4 Hours Respond Time
– 24×7 4 Hours Respond Time
– Hardware Spare Part
– Upgrade Firmware
– Products Training